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Frequently Asked Questions

Shipping and Tracking

How much is shipping?. Please note that shipping costs may vary based on product. We charge a flat fee of $10 for domestic shipments, and international shipments will range depending on destination. How can I track my order status?. To track your ord

Returns and Exchanges

Start Your Return. Start Your International Return. Return Policy. Online Orders:. All Kith Product. We offer a 30-day return window (from the purchase date) for eligible merchandise (non-eligible items are listed below). Refunds are provided in the

Order Processing

When will my order ship?. Domestic U.S. orders typically ship within 3-5 business days, and international orders within 5-7 business days. We always appreciate your patience. I just placed my order. Can I cancel it?. Once an order is placed, unfortun

International Order Processing

Start your international return. What countries do you ship to?. We offer worldwide shipping at a range of shipping rates. What is Global-E?. Global-E is our international shipping provider. All international orders are placed through Global-E, then

The Kith App

The Kith App, available for download on Apple and Android, introduces an entirely new shopping and discovery experience–tailored to each user's style and brand preferences–alongside access to Kith-exclusive offerings, sneaker drawings, and more. Do I

Drawings Terms and Conditions

NO PURCHASE NECESSARY TO ENTER OR WIN.  A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING. ODDS OF WINNING WILL DEPEND ON THE TOTAL NUMBER OF ENTRIES RECEIVED. VOID WHERE PROHIBITED BY LAW. ALL DISPUTES WILL BE RESOLVED SOLELY BY BINDING ARBITRATI

The Kith Loyalty Program

More information on the Kith Loyalty Program.

Sizing and Measurements (Apparel)

Are Kith products offered in US or UK sizing?. All products are listed in US sizing, unless noted otherwise in the product description. How do I indicate my size for Kith Apparel?. To view size charts and measurement directions, please visit the “Siz

Sizing and Measurements (Footwear)

View the Kith footwear size chart. Are Kith products offered in US or UK sizing?. All products are listed in US sizing, unless noted otherwise in the product description. Are shoes offered in men’s or women’s sizing?. All products are unisex shoes li

Payments

What payment methods does Kith accept?. VISA. Mastercard. AMEX. Discover. Apple Pay. Shopify Pay. PayPal. Klarna. For all international orders, we currently only accept PayPal. Why are international debit/credit cards not accepted?. For security reas

Kith Gift Cards

Can I purchase a Kith.com Gift Card?. At this time, we do not sell Kith.com gift cards. Gift cards redeemable on Kith.com may only be offered for eligible online returns. Can I use my Kith Gift Card right away?. Once we receive your returned item(s)

Kith Retail Return Policy

Kith Retail Return Policy:. We offer a 14-day return window for eligible merchandise. Store credit is provided with proof of the original receipt and must be used in-store at any Kith Retail location within the region in which the original purchase w

Kith for Invisible Friends FAQs

Will we only be able to purchase the same size as our Kith for Invisible product?. No. With ownership of any edition of the Kith Friend, holders will get access to the full Kith for BMW collection, any size. How do we access perks/benefits from our K