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Kith Customer Accounts: New Passwordless Login FAQ

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How do I log into my Kith account now?Kith has upgraded our account system to provide a faster, more secure experience. Passwords are now deprecated. You can now log into the Kith App and Web using one of the following methods:. A 6-digit one-time pa

<p data-path-to-node="8" id="isPasted"><b data-path-to-node="8" data-index-in-node="0">How do I log into my Kith account now?</b><br>Kith has upgraded our account system to provide a faster, more secure experience. Passwords are now deprecated. You can now log into the Kith App and Web using one of the following methods:</p><ul data-path-to-node="9"><li><p data-path-to-node="9,0,0">A 6-digit one-time passcode (OTP) sent to your email</p></li><li><p data-path-to-node="9,1,0">Shop Pay (including biometric sign-in like FaceID/TouchID on mobile)</p></li><li><p data-path-to-node="9,2,0">Google Single Sign-On (SSO)</p></li></ul><p data-path-to-node="10"><b data-path-to-node="10" data-index-in-node="0">Did I lose my account history or loyalty points?</b><br>No. All of your legacy account information, order history, and Kith Loyalty points have been safely migrated to the new system. Simply log in using the same email address you previously used.</p><p data-path-to-node="11"><b data-path-to-node="11" data-index-in-node="0">I didn&apos;t receive my 6-digit login code. What should I do?</b><br>Please check your Spam or Junk folders. The email will come from Shopify.</p><p data-path-to-node="12"><b data-path-to-node="12" data-index-in-node="0">I have a Kith account, but it says my account doesn&apos;t exist when I switch regions (e.g., Kith WW vs. Kith CA).</b><br><br>Kith accounts are region-specific. If you used a different email address for a specific region previously, you must use that exact email to log in and see your order history for that region. Moving forward, we highly recommend using the same email address across all regions for consistency.</p><p data-path-to-node="13"><b data-path-to-node="13" data-index-in-node="0">I no longer have access to the email address I used for my Kith account.</b><br><br>If you cannot access your original email, please create a new account using your current, active email address. Once created, you can request an account merge in-app so we can transfer your previous order history and loyalty points.</p>

Kith Product Recall. We are writing with an important update for customers who may have purchased the Kith Kids Kithmas Plaid Lounge Sets from us or received it as a gift. Following guidance from the U.S. Consumer Product Safety Commission (CPSC), we

<p><b data-path-to-node="8" data-index-in-node="0" id="isPasted">Kith Product Recall&#xA0;</b><br><br></p><table border="0" cellpadding="0" cellspacing="0" width="100%" id="isPasted"><tbody><tr><td><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td align="left"><p dir="ltr">We are writing with an important update for customers who may have purchased the Kith Kids Kithmas Plaid Lounge Sets from us or received it as a gift.</p><p dir="ltr">Following guidance from the U.S. Consumer Product Safety Commission (CPSC), we have initiated a voluntary recall of sets purchased between December 2025 and January 2026, which upon recent testing were found not to meet federal flammability standards for children&#x2019;s sleepwear, posing a serious risk of burn injuries to children. Images of the affected lounge sets are available in the CPSC press release, which can be found here: <a rel="noopener noreferrer nofollow" href="http://trk.klclick3.com/ls/click?upn=u001.kHJ4A-2B9J3yi8qXAzAvy49-2B2Af69O9gvscFHdWjyM6qhKCL7AjKrIIlJvp8Meg2Y-2BAenIIdy10Kk3TdK-2FE2T0Aw7dHAlD0oH97OKjwFAaE-2BzaclKAvMzYy3NS5GW1zuA5k20QdlRgKH2dOPZMwwGNW15xDRaowVBq-2F6Y-2Fny7Vs-2Fb8YY8w7Nt1KIZA7uk0lGhgA3OW7SMtITxBPiWFJN5ZygslNQcXOC5yv65MHlNeae7wCKVNTgyqqIJgoBdHkN-2BgZ69t7Sihglw6oqX3d3v2J-2BYPmPp8wdXTPuUddnVCG8w-3Do52W_enPH4mfdnpOnGR54ZhyjFDeXSWDAopeR25GDJdlrNUGcWEieFJlGa-2FmJRwf0lJk8cPQ4dUx1tGB7utyV5PyOY65LmeG7uffHx5MQ-2B9BGi5xu6GnCpkNulG0Q-2FM6un1WAiVfxqjS87o4D2TSa2LnCvyJGysxwod5mS8Te-2BfSyYKcWxDGnRLoPItT-2BIfhQWhrZt7GkQfuYWtZwjrJIgAagjnU9EKfmIHbm-2F7hY88jhZiCwO4wEKPsUHgNEYAMRmwcxZGmMowFjgnchfSIVecJdxakHJsWsjByw8-2FNCxDicQ6fC8dsMstafzdFrjM6Abc97DTnDtYR38lwKCg6Eg-2Fc7yZ7g1ezVJpOWFGF4NS4Rr-2FoJBEWTb1qrRjsHMoFtnpHqg5aiXOSZfLhFOTHxEJTcjxSNpRvpzwZ3uVTXxmsNtYNNj7NMVzDbUWBUBvQ4m9giQeyzNOub1AydEi47hamD8EfYNojav2-2FjsYPaKQp-2FiRSrITbUTAVU1XHoQgELKlfuN8R80lsgsdyCCSlZega4bA-3D-3D" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://trk.klclick3.com/ls/click?upn%3Du001.kHJ4A-2B9J3yi8qXAzAvy49-2B2Af69O9gvscFHdWjyM6qhKCL7AjKrIIlJvp8Meg2Y-2BAenIIdy10Kk3TdK-2FE2T0Aw7dHAlD0oH97OKjwFAaE-2BzaclKAvMzYy3NS5GW1zuA5k20QdlRgKH2dOPZMwwGNW15xDRaowVBq-2F6Y-2Fny7Vs-2Fb8YY8w7Nt1KIZA7uk0lGhgA3OW7SMtITxBPiWFJN5ZygslNQcXOC5yv65MHlNeae7wCKVNTgyqqIJgoBdHkN-2BgZ69t7Sihglw6oqX3d3v2J-2BYPmPp8wdXTPuUddnVCG8w-3Do52W_enPH4mfdnpOnGR54ZhyjFDeXSWDAopeR25GDJdlrNUGcWEieFJlGa-2FmJRwf0lJk8cPQ4dUx1tGB7utyV5PyOY65LmeG7uffHx5MQ-2B9BGi5xu6GnCpkNulG0Q-2FM6un1WAiVfxqjS87o4D2TSa2LnCvyJGysxwod5mS8Te-2BfSyYKcWxDGnRLoPItT-2BIfhQWhrZt7GkQfuYWtZwjrJIgAagjnU9EKfmIHbm-2F7hY88jhZiCwO4wEKPsUHgNEYAMRmwcxZGmMowFjgnchfSIVecJdxakHJsWsjByw8-2FNCxDicQ6fC8dsMstafzdFrjM6Abc97DTnDtYR38lwKCg6Eg-2Fc7yZ7g1ezVJpOWFGF4NS4Rr-2FoJBEWTb1qrRjsHMoFtnpHqg5aiXOSZfLhFOTHxEJTcjxSNpRvpzwZ3uVTXxmsNtYNNj7NMVzDbUWBUBvQ4m9giQeyzNOub1AydEi47hamD8EfYNojav2-2FjsYPaKQp-2FiRSrITbUTAVU1XHoQgELKlfuN8R80lsgsdyCCSlZega4bA-3D-3D&amp;source=gmail&amp;ust=1782482813110000&amp;usg=AOvVaw3Ba7vd2aowi5PDAvrGy-jM" style=" text-decoration: underline;">CPSC Recall Notice</a>.</p><p dir="ltr">When Kith investigated this issue further, we learned that 100% cotton pajamas that have not been treated with a chemical flame-resistant substance, or are not tight fitting, will generally not meet the standards required for children&#x2019;s sleepwear, which differ from the standards for adult sleepwear that allow adult sleepwear to be made with 100% cotton. While no incidents or injuries have been reported, we are conducting this recall out of an abundance of caution to ensure complete peace of mind and comply with federal standards.</p><p dir="ltr">If you purchased the Kith Kids Kithmas Plaid Pajama Lounge Sets between December 2025 and January 2026, we kindly ask that you <u>discontinue use of the garments immediately</u>. If you would like to receive a full refund please email <a href="mailto:recalls@kithnyc.com" rel="noopener noreferrer nofollow" target="_blank" style=" text-decoration: none;">recalls@kithnyc.com</a> or complete <a rel="noopener noreferrer nofollow" href="http://trk.klclick3.com/ls/click?upn=u001.kHJ4A-2B9J3yi8qXAzAvy496Ct0kNnYTip4J0-2FMKyvM10kSPABGe0CPh6zBnTo8FVaFi0OhkbqU2d5aj79ydNzgUKp-2BQ6PchywCpLDRyL45RQ-3DcY_2_enPH4mfdnpOnGR54ZhyjFDeXSWDAopeR25GDJdlrNUGcWEieFJlGa-2FmJRwf0lJk8cPQ4dUx1tGB7utyV5PyOY65LmeG7uffHx5MQ-2B9BGi5xu6GnCpkNulG0Q-2FM6un1WAiVfxqjS87o4D2TSa2LnCvyJGysxwod5mS8Te-2BfSyYKcWxDGnRLoPItT-2BIfhQWhrZt7GkQfuYWtZwjrJIgAagjnU9EKfmIHbm-2F7hY88jhZiCwO4wEKPsUHgNEYAMRmwcxZGmMowFjgnchfSIVecJdxakHJsWsjByw8-2FNCxDicQ6fC8dsMstafzdFrjM6Abc97DTnDtYR38lwKCg6Eg-2Fc7yZ7g1ezVJpOWFGF4NS4Rr-2FpAxaC4z2Tk6Z-2FP8MU-2BlRcXbRvFkLT2-2FRNzhoeCj97sBFsFMjVCtdtyzd0hn4LeepgIWDOKL7NVtiCovqe6noSOFkGQRpiWVqUsD2Vivz9ehybtr7kEhjKMN-2FdmW7deYPv0St5KI7nPoptQOeIS9J33pJuaslgP0-2Biy6-2FumtovVOg-3D-3D" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://trk.klclick3.com/ls/click?upn%3Du001.kHJ4A-2B9J3yi8qXAzAvy496Ct0kNnYTip4J0-2FMKyvM10kSPABGe0CPh6zBnTo8FVaFi0OhkbqU2d5aj79ydNzgUKp-2BQ6PchywCpLDRyL45RQ-3DcY_2_enPH4mfdnpOnGR54ZhyjFDeXSWDAopeR25GDJdlrNUGcWEieFJlGa-2FmJRwf0lJk8cPQ4dUx1tGB7utyV5PyOY65LmeG7uffHx5MQ-2B9BGi5xu6GnCpkNulG0Q-2FM6un1WAiVfxqjS87o4D2TSa2LnCvyJGysxwod5mS8Te-2BfSyYKcWxDGnRLoPItT-2BIfhQWhrZt7GkQfuYWtZwjrJIgAagjnU9EKfmIHbm-2F7hY88jhZiCwO4wEKPsUHgNEYAMRmwcxZGmMowFjgnchfSIVecJdxakHJsWsjByw8-2FNCxDicQ6fC8dsMstafzdFrjM6Abc97DTnDtYR38lwKCg6Eg-2Fc7yZ7g1ezVJpOWFGF4NS4Rr-2FpAxaC4z2Tk6Z-2FP8MU-2BlRcXbRvFkLT2-2FRNzhoeCj97sBFsFMjVCtdtyzd0hn4LeepgIWDOKL7NVtiCovqe6noSOFkGQRpiWVqUsD2Vivz9ehybtr7kEhjKMN-2FdmW7deYPv0St5KI7nPoptQOeIS9J33pJuaslgP0-2Biy6-2FumtovVOg-3D-3D&amp;source=gmail&amp;ust=1782482813110000&amp;usg=AOvVaw2mP1nsRn-MbGgIEj_VpTPj" style=" text-decoration: underline;">this form</a>. Include your name, mailing address, phone number, the name of the recalled garment for which you are requesting a refund, the location of purchase, and a photo of your purchased set that adheres to the below disposal guidance:</p></td></tr></tbody></table></td></tr></tbody></table><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td align="left"><ul><li><p dir="ltr">For the pajama bottoms: please cut both pant legs vertically from waist band to ankle cuff</p></li><li><p dir="ltr">For the pajama tops: please cut large holes on either side of the button placket</p></li></ul><p dir="ltr">If you gifted this product to someone else, please forward this email/letter to them.</p><p dir="ltr">We thank you for being our customer and want you to know that your satisfaction and safety are of the utmost importance to us. We sincerely apologize for this inconvenience and appreciate your understanding.</p></td></tr></tbody></table></td></tr></tbody></table>

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Kith Customer Accounts: New Passwordless Login FAQ

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