Kith Online DrawingsUpdated a day ago
What is a Drawing?
Drawings are a randomized entry system for select limited product releases, such as exclusive footwear, apparel, or collaborations. Customers can enter for a chance to purchase select items by submitting an entry and payment information through the Kith App. If selected, your entry is automatically converted into a confirmed order. Entering a Drawing does not guarantee selection for purchase.
How do I enter a Drawing?
Drawings are available exclusively through the Kith App. Sign in to your account, navigate to the Drawings tab, and select your preferred size. Be sure to review and confirm your payment details and shipping address or pickup location before submitting your entry, as this cannot be changed later.
When is the entry period for the Drawing?
Each Drawing has a specific entry window, which will be listed in the Drawings tab alongside the product. All entries must be submitted within the specified timeframe to be eligible. Late entries will not be accepted.
Can I edit or cancel my Drawing entry?
No. All Drawing entries are final and cannot be modified or canceled once submitted due to the secure nature of our selection system. This includes changes to sizing, payment info, shipping method, or pickup location; or cancellations if the product is purchased during Early Access.
How are winners selected?
Winners are chosen at random from all eligible entrants through an automatic system to ensure a fair and seamless experience. Selection is based on inventory availability for the product size and style. As a part of the order review process, the system will monitor for any past fraudulent or chargeback history.
How does payment work?
When you enter a Drawing, you are agreeing to a deferred purchase. This means that if you are selected as a winner, the payment method you provided at the time of entry will be automatically charged. Drawings are not free if selected, and the full price of the item will be clearly displayed on the product page and again during the checkout process before you submit your entry. Once submitted, your credit card provider may place a temporary authorization on your account for the amount of the item to confirm funds are available.
If your entry is selected, you’ll receive an order confirmation email, and the charge will be finalized using your saved payment method. If your entry is not selected, the authorization will expire, and you will not be charged. This charge typically reverses within 7 business days, depending on your financial institution.
What happens if my payment declines upon selection?
If your payment method is declined or the authorization fails with your bank when we attempt to process the charge, we will automatically try to run the payment again. If the second attempt also fails, your selection will be voided and the order will be canceled. Please ensure your payment method has sufficient funds and is up to date before submitting your entry, as we cannot change it after entry.
Can I use a Kith online gift card as payment for a Drawing?
No, Kith online gift cards are not eligible for use as payment for Drawings.
How will I know if I won a Drawing?
You’ll receive a confirmation email if your entry is selected. For online-only Drawings, this will include your order confirmation. For in-store pickup Drawings, you’ll receive pickup instructions with details on when and where to collect your item. You can also view your Drawing selection status in the Kith app.
Can I return or exchange my Drawing win?
All items won through Drawings are final sale and are not eligible for returns, refunds, or exchanges, whether shipped or picked up in-store. By entering the Drawing, you agree to this policy.
Why haven't I won a Drawing?
Due to high demand and limited inventory, not all entries will be selected. We know this can be disappointing, and we appreciate your continued interest. Winners are chosen randomly to ensure fairness, regardless of Loyalty tier or past Drawing history.
Will entering more Drawings increase my chances?
Entering more Drawings gives you more opportunities over time, but it does not increase your odds for a specific product release.
I see a check box on the checkout screen that says "Second Chance". What does this mean?
The Second Chance feature is available during checkout on the Kith App for select online Drawings. If selected, your entry remains eligible for another opportunity to purchase if additional inventory becomes available after the original selection. Your entry will remain eligible for selection for 7-10 business days after the initial selection. Opting in does not guarantee that you will be selected for purchase.
Does opting in for a Second Chance affect my original drawing entry?
No, opting in for the Second Chance drawing does not impact your initial drawing entry in any way. It simply gives you another opportunity if additional inventory becomes available.
Can I opt out of Second Chance after I’ve selected it?
No. Once you opt in and submit your entry, the selection cannot be changed or canceled. All items won through Second Chance are final sale and are not eligible for returns, refunds, or exchanges. raffle