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Kith Retail Return PolicyUpdated 7 months ago



Kith Retail Return Policy:


We offer a 14-day return window for eligible merchandise. Store credit is provided with proof of the original receipt and must be used in-store at any Kith Retail location within the region in which the original purchase was made (U.S., E.U., Canada, or Tokyo). Store credit is not transferable to any Kith online marketplace. 


*Upon usage of any store gift card, we do ask for an email address and a form of identification.





Kith Gift Card Frequently Asked Questions: 


Can I purchase a Kith Retail Gift Card?

At this time, we do sell Kith Retail Gift Cards. Gift cards are redeemable at select Kith Retail locations.


Can I use my Kith Retail Gift Card right away?

Yes.


Do Kith Retail Gift Cards expire?

No.


Is there a minimum or maximum amount I can purchase a gift card for?

No.


Where can I use my Kith Retail gift card?

In Store gift cards can be used at any Kith Retail location within the region in which the original purchase was made (U.S., E.U., Canada, or Tokyo). Store credit is not transferrable to any Kith online marketplace.



Kith Retail Gift Cards may not be used at the following: 


  • Kith located inside of Selfridges
  • Kith located at Hirshleifers
  • Kith located at Bergdorf Goodman
  • Kith Treats locations
  • Kith.com
  • EU.Kith.com

How do I check the balance of my Kith Retail Gift Card?

Please visit the nearest Kith Retail location to you, where an associate can assist in checking your Kith Retail Gift Card balance(s).


Can I use a Kith Retail Gift Card issued to me from an online return in-store?

Kith.com gift cards are exclusive to use online. Kith Retail Gift Cards are exclusive to use in the region where the purchase of the gift card was made, only in-store.





Kith Store Credit  Frequently Asked Questions: 


Is the store credit I received from returning item(s) the same as a Kith Retail Gift Card?

No. Store credit is given in the form of a receipt, whereas a Kith Retail Gift Card is a physical card. Both are redeemable within the region in which the original purchase was made (U.S., E.U., Canada, or Tokyo). Store credit does not expire, nor does a Kith Retail Gift Card. Upon redeeming either, we will ask for proof of ID and the email address associated.


Am I able to exchange my item for an item of a higher price if I pay the difference?

Yes, we do allow customers to pay the difference of items they may wish to exchange.


How long will it take to receive my refund in the form of Store Credit?

The Kith Retail store associate will assist you upon your visit to any Kith Retail location within the region of purchase.


Disclaimer:


This Kith Retail Gift Card is redeemable for merchandise only and cannot be exchanged for cash. Kith is not responsible for lost or stolen cards. This gift card is only valid at Kith Retail locations within the region of purchase.


Click here to see all of our Kith Retail Locations 

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