International Order ProcessingUpdated a month ago
What countries do you ship to?
We offer worldwide shipping at a range of shipping rates.
What is Global-E?
Global-E is our international shipping provider. All international orders are placed through Global-E, then shipped by our private warehouses or retail locations.
Why is it prompting me to pay custom and/or duty fees?
Kith requires custom or duty payment at the time of checkout to prevent any delays during the delivery process.
I’m from a country outside of the United States, how should I follow the Kith sizing guide?
All sizes are listed in US Sizing, unless otherwise indicated on the product page.
I received an order confirmation email, but just minutes later got an order cancellation email. What happened to my order?
The initial email you received indicates that your order request was being processed. Orders may be canceled for a variety of reasons, including but not limited to analysis done by our Order Review Team, or inventory availability.
How do I return my international order?
To initiate an international return, please visit Global-E here. Then you can complete your return as follows:
Select your item(s) for return
Instantly generate your shipping return label
Return your order utilizing the form of shipment indicated on your return label
Please direct all questions and concerns to the FAQ page found at the link above. If there are any further questions or concerns, please email us at [email protected].
Why are certain products excluded from my region?
Due to recently updated contractual agreements with the below vendors, we no longer offer international shipping for the following brands:
ASICS
Converse
Hoka
Jordan
Nike
New Balance
Timberland
Vans